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Customer Reviews.

sales

5

Naf was great all the way through the process

09 November 2017

sales

3.5

Not a 5 since Mini haven not prepared their sales staff sufficiently about the plug in hybrid. the training is still ongoing about such things as charging. All the knowledge should be in place before the cars are sold. No criticism of the staff in sl

08 November 2017

service

1

In August the service needed light came on, I called Sytner to book a service and was told that it was not due. I called again and insisted that the car had to be serviced and reluctantly a service was booked

07 November 2017

service

5

MOT cleared, good customer service, top notch!

06 November 2017

service

4.5

Very courteous, informative and helpful at every stage

06 November 2017

service

5

Everyone was welcoming and helpful.

05 November 2017

service

5

Staff were very accommodating to my needs and where able to provide a courtesy car.

05 November 2017

service

5

Staff are friendly and helpful and all work is done to high standards.

03 November 2017

service

5

Friendly staff

02 November 2017

sales

5

We were well looked after and given time to explore different options available so that we made an informed choice.

02 November 2017

service

3

Dash cam was not reconnected after work was completed, meaning I almost left for Home with a loose cable hanging from behind the rear view mirror.

01 November 2017

service

4

Due to the car failing the MOT and being late in the day and the dealer having to order the parts I did not have a car to go home with. I had to get my wife to collect me.

01 November 2017

service

4

I’m thinking it’s sytner, slough and not maidenhead. But staff was very nice and supportive. Love the way they dealt with my query.

01 November 2017

service

3

Service experience was fine, but my car now reads 3300 miles until the next service - I have rung several times to ask why such a short gap but no one tell me! It may be brake fluid? as you are only allowed to do certain things at defined intervals

31 October 2017

sales

5

I was very satisfied with the service from Maidenhead, but as mentioned in the last comment, a few extra touches would make you feel that your business is valued.

31 October 2017

service

4

I really appreciated having the car collected and brought back. The feedback was useful but I had to call to check out whether anything else needed to be done.

31 October 2017

sales

5

I was talked through all the options for my car and I left feeling as though I had been given the best deal and right car for me.

30 October 2017

service

4

Great experience. MINI servicing still quite costly though.

29 October 2017

service

5

Stress free

28 October 2017

service

5

Well received and informed throughout

26 October 2017

service

4.5

I still think I have a problem but the service engineer was sure nothing was wrong.

25 October 2017

sales

5

All the staff I came across were very courteous, helpful and enthusiastic. They made the purchase process and handover of the vehicle easy and enjoyable.

24 October 2017

service

5

Didn't wait long to book my mini in and sat and waited for it friendly staff nice coffee

24 October 2017

service

5

Everything was quick and sleek.

23 October 2017

service

5

Always consistent informative and thorough!

21 October 2017

sales

5

I was looked after extremely well and given a personable service.

20 October 2017

service

4

Car wasn’t ready in one day as you couldn’t fit in the MOT because you had a busy MOT schedule. I made the service/mot booking about 5 weeks prior to bringing it in and was a little disappointed it wasn’t done in a day.

19 October 2017

service

5

Excellent

19 October 2017

service

5

Very happy with the service and comments.

18 October 2017

service

4

The ‘free’ valet was a big disappointment and was not worth the wait!

17 October 2017

service

5

Easy, timely, no problems!

15 October 2017

service

5

Was kept well informed throughout the process

14 October 2017

service

5

Kept informed at all times regarding collection, repairs and MOT testing.

13 October 2017

service

5

The staff are so polite, friendly, really want to help you. Elliott looked after me exceptionally well.

10 October 2017

service

5

Everything on my service went according to plan.I was kept informed at all times as to the progressBest of all, they cleaned the car and total bill was £0 dueto the TLC package bought with the car.All in all a very happy experience.

10 October 2017

sales

5

Any expectations were met and exceeded at all times.

10 October 2017

service

5

Welcoming and Informative.

10 October 2017

sales

5

Very smooth process which made me feel confident throughout

10 October 2017

sales

5

Purchasing our new MINI was made into an enjoyable experience.

10 October 2017

sales

5

my salesman Alex was very friendly and very helpful and helped make the purchase of my new MINI very exciting

10 October 2017

service

5

Everyone was so helpful, and any issues I had were quickly resolved

05 October 2017

sales

5

Easy transaction. No pushy sales

03 October 2017

service

5

Service staff very attentive. Collection & delivery driver very professional. Vehicle was brought back at the time agreed

03 October 2017

service

4

Sytner mini far outshines any other local sytner

03 October 2017

service

4

Minus a star as have to go back again as eye level brake light isn't clipped in correctly and is wonky!

30 September 2017

sales

5

We arranged a time and day to drop off and collect our new car and all went smoothly.

29 September 2017

sales

5

Excellent Staff as usual at MINI Slough. Alex and Ashley manager were very helpful

28 September 2017

service

5

From arriving the reception team are friendly as in approachable & really take that time to acknowledge & talk through options & work been done. On the body shop side they are 1st class always, extremely professional & good at what they do.

28 September 2017

service

4

After checking,and being told a request we made had been carried out the car was returned without our request being done.

27 September 2017

service

5

The car was taken in at short notice for break pads work by Gary and he arrange for it to be ready before the school run. Most other dealerships would not go out of their way.