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Customer Reviews.

sales

5

The support I received every time I went to the showroom as well as by phone and email was invaluable in my purchase of the Mini. The was customer service should be.

12 September 2017

service

1

Unfortunately this service centre had no records of my vehicle on the Sytner database. There also do not liaise with other Sytner centres regarding vehicles purchased at these locations.

11 September 2017

service

5

Very good there

10 September 2017

service

5

Very professional.

07 September 2017

service

5

As always great service by sytner Slough

06 September 2017

service

5

See above.

06 September 2017

sales

5

Chris Jenkins provided excellent, attentive service with very efficient follow-up and communication. The Mini "show" for the handover was a fun touch

05 September 2017

sales

5

Good communication, very professional as we were difficult customers

05 September 2017

service

5

Despite a rush needed to have the car back, staff were very helpful in sorting and arranging everything.

05 September 2017

service

5

Good customer service and attention to detail

04 September 2017

service

5

Great delivery of service given quick and easy to arrange service with experience service engineers

04 September 2017

service

5

MINI in Slough are great people, very helpful and went out of their way to expedite my service on the day to reduce additional travel time. Great service, thank you.

04 September 2017

service

5

Communication.

01 September 2017

service

5

As above good and efficient service

30 August 2017

sales

5

Everything from entering the building and being greeted by a lovely friendly young lady, to looking at the cars to actually purchasing one, it was all so easy and the staff were all so helpful.

29 August 2017

service

4

Service was done quickly and explained what had been done. Car was cleaned as well as a health check.

29 August 2017

service

5

done quickly so ready when I wanted to collect the car. Car cleaned which is a great service

29 August 2017

service

5

Service completed timely And it was cleaned

29 August 2017

sales

5

The overal experience was wonderful

25 August 2017

service

4

This visit was very good but previous service asked me to pay to replace brake pads when in fact there was a more serious issue that wasn't checked for, despite me flagging the issue as strange

24 August 2017

service

5

Prompt. Car valeted.

23 August 2017

service

5

Helpful reception and service staff , all done as described.

23 August 2017

service

4

Very satisfied

23 August 2017

sales

5

Chris spent a lot of time guiding me through the additional features for the new car. He talked through finance options which I then took out. He provided regular updates during the build of the car. The collection bay at Mini Sytner is very cool!

22 August 2017

service

4

The service was great and valeting of the car was good but you forget to reset the computer for the next service so I had to come back in to get this fixed this was rather inconvenient.

21 August 2017

sales

5

From the off we were treated with high respect and everyone there tried to make our experience as comfertable and smooth as possible, none of me or my family were left in satisfied

19 August 2017

sales

5

The sales specialist Nafiesa was very accommodating, informative and listened and understood my very specific requirements.

18 August 2017

service

5

Nothing is a problem for your staff, always happy to help.

17 August 2017

service

3

I was not wholly happy with the customer experience at Sloughfirstly it is extremely difficult to park and this almost makes me want to go elsewhere. plus on this visit they lost/misplaced my keys!! making me wait while they were found :-(

17 August 2017

sales

5

Extremely satisfied. Wonderful service. And the ribbon was a funny touch! Clear guidance on first using the new car features.

17 August 2017

service

4

Good job and everthing sorted

15 August 2017

service

3

I had to contact you to establish the current position. Your estimate as to the repair time was exceeded as your supplier failed to put a part on the van.

10 August 2017

sales

4

the last time I bought my Mini I felt under valued as a customer, This time was a totally nicer experience.

10 August 2017

sales

5

Good customer service and good communication

10 August 2017

service

5

Very satisfied as they carried out all the nesassary checks to pass an inspection for a Mot test and service.

10 August 2017

sales

4

Attentive and knowledgeable sales assistant.

09 August 2017

service

5

Prompt, customer friendly.

09 August 2017

sales

5

Chris the salesman was very helpful, especially the video who took of the car, and although we were pushing to pick up the car quickly he made every effort to ensure we could but at the same time relayed important details of the car - well done Chris

08 August 2017

service

5

Lovely people. Good communication

08 August 2017

service

4

Good and efficient service

08 August 2017

service

3

I feel that I have not been properly listened to when when returning the car for a service. Informed certain problems and the car returned with the same problem. I still do not have an answer to the question of my sat nav.

05 August 2017

sales

5

Fantastic customer itmacy

04 August 2017

sales

5

The way our new car was presented to us was unlike no other!

03 August 2017

service

4

It was fine. My car got serviced, I got a cup of coffee and the car was cleaner at the end than it was at the beginning. It just wasn't anything like as friendly as it usually is. The whole thing felt very impersonal.

03 August 2017

sales

4

A very friendly and professional service. went the extra mile to make sure I got the car that I wanted

02 August 2017

service

5

They accommodated my every need?.

01 August 2017

sales

5

The showroom is amazing. The layout and comprehensive collection of models helped to make the decision. The delivery of the car on the 'turntable' was great. But the salesperson is crucial throughout and to this end Chris Jenkins sealed the deal.

01 August 2017

service

5

I'm always kept up to date with the progress of the service and the staff go out of their way to make me feel welcome.

31 July 2017

service

3.5

Car returned in good condition

31 July 2017

service

5

Fantastic, friendly people who really seem to care